RIX North America, LLC (865) 977-7475

Privacy Policy

RIX Privacy Policy Statement

RIX CORPORATION (https://www.rix.co.jp/) (together with our affiliates and subsidiaries, RIX, we, us, our) have created this Privacy Policy Statement in order to demonstrate our firm commitment to privacy.  The following discloses our information gathering, use, and disclosure practices for our website, www.rix-us.com (the “Site”).  By using the Site, you expressly accept and agree to abide by the terms set forth in this Privacy Policy Statement.  Unless otherwise referenced herein, any reference to “RIX,” “we,” “us” and “our” shall mean RIX CORPORATION along with all of its affiliates and subsidiaries.

Types of Information We May Collect Via This Site

We automatically collect information via persistent tracking cookies unless you opt-out as described below.  Any other information we collect is information that you provide to us voluntarily.  This means that it is possible for you to visit the Site without revealing your information by opting-out of our automatic collection via cookies and by not providing other information via our website.  However, in order to submit requests for more information online, we do require you to submit your contact information.

In connection with the Site, we collect the following types of information, depending on your usage of our Site.

  • Contact Information (such as your name, business name, address, e-mail address, telephone number, etc.), upon your request for more information.
  • Browsing Information, such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and internet address, upon visiting our Site.
  • Information provided by tracking cookies, such as originating website and other information available via persistent tracking cookies and analytics software, upon your visit to the website (see how to opt out of tracking in the section below titled “Cookies and Analytics”).
  • Testimonial Information, such as photographs, testimonials, questions, reviews, if you choose to provide this information.

Why We Collect Your Information

We collect your information to be able to respond to your requests for information, to provide you with information about our products and services, to fulfill your orders for our products and services, and to monitor and maintain the use, security, and functionality of our Site (our “Purposes”). 

What We Do With Your Information

RIX North America will use and share the information we collect from you for the above-stated Purposes.  Third parties we share the information that you provide to us via this Site may include any member of the RIX CORPORATION family of companies and affiliates, subcontractors and vendors under contractual agreements with us to help us fulfill the stated Purposes, shippers, credit bureaus, and website administrators, etc.  We will also share your information as required or requested by governmental authorities and as necessary in a good faith attempt to prevent injury, crime, and fraud.  We reserve the right to share your information with governmental authorities without a subpoena, where allowed by law.  We will not share or sell your information for third party marketing purposes.

NOTE: If you provide Testimonial Information for purposes of assisting us with marketing our products and services, you expressly consent to our ownership of such information and to our use of such information for marketing purposes, according to our Site Terms and Conditions.  If we publish Testimonial Information, including photographs, testimonials, questions, or other material that you submit to us for potential publication, you consent that we may identify you as the source of such material by user name, first name, or company name, along with your city and state of residence, as noted on any applicable submission page.

Cookies and Analytics

This website uses Google Analytics, a web analysis service created by Google, Inc. (“Google”). Google Analytics uses “cookies,” text files saved on your computer which allow your web browsing to be analyzed.  Any information about your use of this website generated by cookies is transferred to a Google server in the USA and stored there.  If an IP anonymizer is activated on this website, your IP address will still be saved, after truncation, by Google within EU member states or in other states which are parties to the Agreement on the European Economic Area.  Only in exceptional situations will your full IP address be transferred to a Google server in the USA and truncated there.  On behalf of the operator of this website, Google will use this information to assess your use of the website, generate reports on website activity, and provide additional services associated with website usage and the internet usage of associated service providers as compared to the website operator.  The IP address from your browser transferred by Google Analytics will not be associated with other Google information.  You may prevent cookies from being saved by configuring your browser appropriately; however, please note that deactivating cookies may prevent certain capabilities of this website from functioning correctly.  In addition, you can prevent google from collecting information generated by cookies associated with your web browsing (including your IP address) and prevent Google from processing this information by downloading and installing the browser plug-in at the following link (https://tools.google.com/dlpage/gaoptout?hl=en).

You can prevent Google Analytics from collecting your information by clicking on the following link.  An opt-out cookie will be set, which will prevent future collection of your information when visiting this website: Deactivate Google Analytics

You can find additional information on terms of use and information protection at https://www.google.com/analytics/terms/us.html (https://www.google.com/analytics/terms/us.html)or https://www.google.com/policies/terms/ (https://www.google.com/policies/terms/)

Please note that Google Analytics adds the “anonymizeIP” code on this website to allow anony-mized collection of IP addresses (IP masking).

In addition, we use Google Analytics to assess information from AdWords and the DoubleClick cookie for statistical purposes.  If you do not consent to this use, you can deactivate this option using the ad settings manager.

Duration of Storage and Access

Information you provide through our Site is generally stored for so long as we deem such information to be necessary or beneficial for the stated Purposes. 

If you no longer consent to the collection of your personal information or if information you provided is incorrect, we will arrange to modify, delete, or block access to your information or make the necessary changes, as appropriate (insofar as permitted by current law).  Upon request, you will be provided with a statement of all personal information that we have saved pertaining to you.  If you wish to withdraw your consent, make a correction, or discover what personal information we currently possess related to you, please contact us at (865) 977‑7475 or info.us@rix-us.com.  We will inform you of the implications of withdrawing consent.

Changes to this Privacy Policy Statement

We reserve the right to modify this Privacy Policy Statement at any time without notice.  The Privacy Policy Statement posted at any time or from time to time via the Site shall be deemed to be the Privacy Policy Statement then in effect.  By continuing to use the Site following the posting of changes, you expressly accept and agree to abide by the terms set forth in the current Privacy Policy Statement.

 Links to Other Sites

This Site may contain links to other sites such as our distributors, sales affiliates, and social media pages (Facebook, LinkedIn, Youtube, etc.).  While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, information collection, or other privacy practices employed by other sites.

Security of Your Information

We strive to maintain excellent security for your information via both physical and software‑based controls, such as properly maintained physical access controls, firewall programs, and anti-virus and anti-malware programs.  However, we recognize that perfect security is a myth.  Therefore, we will pursue reasonable measures to notify you in the unlikely event of an unauthorized release of your information if required by law.

Contact Us

For questions about the collection, processing, or use of your personal information, or for notices, corrections, blocking, or deletion of information, or to revoke your consent, please contact us at (865) 977-7475 or info.us@rix-us.com

Should you choose to contact us directly via email, please note that any information you provide cannot be made confidential.  The content of emails can potentially be accessed by third parties.  Consequently, we recommend that you submit any confidential information to us exclusively via post.

This Privacy Policy Statement was last updated on December 15, 2017.